FAQ

The easiest way to book an appointment is via our booking page. You can find it here

You can cancel in several ways:

• via your profile in our booking portal Voady
  
• via the cancellation link in your booking email
  
• by emailing or calling the salon you have an appointment with
  

We respond to emails on weekdays within 24 hours.

If you have booked an appointment with us and are unable to attend, we ask that you cancel at least 24 hours before your scheduled appointment. Any appointment not cancelled will be charged 80%. If we receive another booking for the cancelled appointment, we will not charge at all or only the excess amount if it is a shorter treatment booked. We will send these invoices by email to the email address provided when booking.

Our prices are based on the hairdressers' education and experience:

• Senior Top Stylist – very long experience, master's degree and many years at Green Heads
  
• Top Stylist – many years of experience and fully trained in the Green Heads concept
  
• Hairstylist – qualified hairdresser with a journeyman's certificate and training in the Green Heads concept
  
• Top Trainee – at the end of the trainee period and soon to be finished in concept
  
• Trainee – approved to receive customers but still undergoing training with us
  
• Intern – student from hairdressing school who does an internship at the salon
  

Yes, of course you can book an appointment with a specific hairdresser. In our booking system you have the opportunity to choose the provider of your chosen service.

Plant dye is a 100% natural and organic way to dye your hair. At Green Heads we use our own plant dye series Plants in Colour and Plants in Gloss, which consist of dried and ground plants such as henna, indigo, walnut, cassia and rhubarb root. Plant dye gives a covering, permanent but laser-like result where the hair's own nuances are visible. The color is nourishing, moisturizing and gives a lot of shine and depth.

New Generation colors are synthetic color systems that are approved within the Green Salon certification. At our salon, we work with BRUNS Color+ and Ingredient. They are gentle, protective and provide an even, lasting shine. They cover gray hair and are available in many shades, and can be colored in your own lightness or darker.

Both types of color are free from PPD, PTD, resorcinol, ammonia, perfume, silicones and phthalates, among other things.

The big difference is that:

• Plant color is completely natural
  
• New Generation paint is synthetically made
  

It is also faster to dye hair much darker with New Generation color and easier to add light highlights on top. Plant color requires longer exposure time for major color changes, and crazy colors are only possible with New Generation color.

We work with two types of lighting:

• a traditional bleaching that is free from ammonia, ammonium persulfate and perfume
  
• a natural brightening clay
  

The lightening clay gives natural beige and golden tones, while the traditional bleaching can also create cooler, clearer tones. Together we choose the method depending on your hair, desired result and how gentle the treatment you need.

Vegetable dye is used to color the hair, giving shade, depth and shine.
Lightening clay is used to lighten hair, much like a milder bleaching.

Plant dye cannot bleach hair light, but instead places color pigments around the hair shaft. The clay instead gently opens up the color in the hair and provides a softer lightening.

Yes, it is okay to dye your hair with us when you are pregnant. Our plant dyes are completely natural and the New Generation dyes are approved by Grön Salong, which means that they do not contain substances that are known to be harmful or highly allergenic. However, sensitivity can increase during pregnancy, so we always adapt the treatment to how you feel.

We offer three loop packages – Small, Medium and Large – and choose the package according to how much hair needs to be lightened.

• Small: Loops in the growth around the roots and legs. Choose this treatment when you want to hide the "shop window".
  
• Medium: top hair and sides
  
• Large: all hair
  

Hand-painted curls give a soft, natural result with less growth, while paper curls give more contrasting and brighter results.

Before coloring with New Generation colors, we want you to come with clean and dry hair for best adhesion. Dry shampoo and colored powders need to be washed off before your visit. Washing and blow-drying before color treatment is not included in the treatment time, so if needed, extra time and cost must be added.